Occupational Certificate in Office Administrator (Public Service Administrator (NQF 5)

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Occupational Certificate in Office Administrator (Public Service Administrator (NQF 5)

QCTO Occupational Qualifications 6 Months Register Online

Section 1

Purpose of Qualification

The purpose of this qualification is to prepare and equip Public Service Administrators with
the key skills and knowledge needed to effectively operate in the public sector. It is designed
to prepare these learners on how to manage, organise and analyse the effects of government
policies, and to use business and statistical tools to solve public sector challenges in an ethical
manner. Learners will develop skills in budgeting and conducting research.

Section 2

Career Focus

Office Administration in a Public Sector

Section 3

Registered with

Department of Higher Education and Training

Section 4

Accredited by

QCTO (SAQA ID: 91994)

Section 5

Admission requirements

NQF Level 4 qualification and/or equivalent experience in the public service

Section 6

Articulation options

Horizontal

National Diploma in Public Finance, Management and Administration NQF Level 5
National Certificate in Management and Administration NQF Level 5

Vertical

Diploma in Office Administration NQF Level 6
Diploma in Public Management and Administration NQF Level 6
National Diploma in Public Administration NQF Level 6

Section 7

Assessment of Programme

Richfield will conduct internal assessments by means of assessment activities and signed-off work experience log sheets. Upon successful completion of all modules, Richfield provides a statement of results to the candidate and QCTO, as part of the candidate’s application to complete the External Summative Assessment conducted by the QCTO.

Section 8

Module Breakdown

Occupational Certificate in Office Administrator (Public Service Administrator – Module Breakdown Six Months

Six Months Total Credits: 52

Module

Level

Credits

Batho Pele Principles (KM)

Government System (KM)

Conditions of Service (KM)

Public Policies and Service Delivery (KM)

Public Service Communication and Administration (KM)

Programme and Project Management (KM)

Good Administration and Integrity in the Public Service (KM)

Developing and Managing Self and Others in the Workplace (KM)

Financial and Supply Chain Management (KM)

Defining service delivery criteria for a specific work context (PM)

Building Service Delivery Partnerships and Communicating with Citizens, Stakeholders and Co-workers
(PM)

Administering and Managing workplace outputs (PM)

Developing and Managing Human Resources (PM)

Administering and Managing Finance and Supply Chain Management (PM)

Apply Batho Pele principles as it relates to the Constitution, relevant policies and legislative
framework to specific work role and service delivery context (level 1-5) (WM)

Applying Batho Pele principles as it relates to the Constitution, relevant policies and legislative
framework to specific work role and service delivery context (level 6-12) (WM)

Building service delivery partnerships and communicating with citizens, stakeholders and co-workers
(level 1-5) (WM)

Building service delivery partnerships and communicating with citizens, stakeholders and co-workers
(level 6-12) (WM)

Managing workplace outputs (level 1-5) (WM)

Managing workplace outputs (level 6-12) (WM)

Manage people and self in the workplace (WM)

Apply value driven and appropriate financial and supply chain principles (level 1-5) (WM)

Apply value driven and appropriate financial and supply chain principles (level 6-12) (WM)