National Certificate Management Assistant N4-N6

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National Certificate Management Assistant N4-N6

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The programme progresses through three levels. Each N level takes place over one semester.
After each semester, students are eligible for a National Certificate on that level. We recommend
continuing through all three levels in order to qualify for the National Diploma. The National
Diploma requires students to work for 18 months at a Management department before they are
entitled to receive a National Diploma.

Section 1

Entry Level Requirements

N4

N5

N6

• An appropriate National Senior
Certificate or Grade 12
• NCV L4

• A National Certificate: N4:
Marketing Assistant or an
Equivalent Qualification

Section 2

Modules by Semester

N4

N5

N6

• Information Processing
• Office Practice
• Communication
• Computer Practice

Section 3

Articulation Options

N4

N5

N6

This qualification has been designed to
allow entry into N5.

This qualification has been designed to
allow entry into N6.

Higher certificate, Diploma or
Bachelor’s Degree.

The following criteria must be met in order to write the National DHET Examinations

* DP 40%

* Attendance Ratio 80%

Section 4

Career Paths

Executive assistant
Private Secretary
Office Manager
Administrative Clerk
Secretarial
Personal Assistant
Office Administrator
Communications Officer

Section 5

Learning Outcomes

Management of the secretarial office, Self Management, Time and task management, Diary control, Follow-up systems, Managing the filing and retrieval system, Managing mail room services, Managing telephone usage, Dealing with messengers, Access control and security, Assisting with meetings, Assisting with travel arrangements, Organising conferences and seminars, Financial record keeping and administration,Financial services, financial products, telecommunication services, transport services, storage facilities, insurance services, marketing services, brokerage.

Section 6

National Diploma: Management Assistant

Completion of National Certificates: Management Assistant N4, N5 and N6 as above plus 18 months of practical experience in a workplace shall result in the award of a National Diploma: Management Assistant