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National Certificate in Financial Services (NQF 3)

Accounting & Financial Services 120 Credits 1 Year Register
Section 1

Purpose of Qualification

The purpose of the Qualification is to build the knowledge and skills required by multi-skilled employees in administrative and sales positions in the industry and Learners in a Learnership as part of the implementation of the Financial Services Charter. It is intended to empower Learners to acquire knowledge, skills, attitudes and values required to operate confidently as workers in the South African Financial Services Community and to respond to the challenges specific to the Financial Services environment and the changing world of work in the industry. It will open career opportunities for students in more specialised positions in the different sub sectors at Level 4.

Section 2

Career Focus

  • General Administration Clerks.
    Claims Clerks
  • Administrators
  • Internal Brokers
  • Pension Fund, Retirement Fund, Medical Scheme and Employee Benefits Administration Clerks.
  • Administrators in a Collective Investment Scheme Manager
  • Client Service Clerks
  • Financial Services Call Centre Agents
  • Human Resources Personnel
  • Account clerks – Debtors, Creditors, Premium Collection, General Ledger and Third Party Claims Clerks
  • Company representatives (Category B)
  • Intermediaries (Category B)
  • Students in studentships, particularly 18.2 category students (Unemployed Students)
  • Case Management Clerks
  • First time administrative Personnel in the financial Services Sector
Section 3

Accredited by


Section 4

Admission Requirements

Grade 10 or equivalent with a pass in Mathematics level 2

Section 5

Minimum requirements to complete the qualification

Competency modules. The is learner allowed to complete reassessments in Semester 2

Section 6

Articulation possibilities with other qualifications

This Qualification articulates horizontally with the
following Qualifications:

  • The National Certificate in Insurance: Level 3.
  • The National Certificate in Business Administration Services: Level 3.
  • The National Certificate in Financial Services Management Level 3.

It articulates vertically with:

  • The National Certificate in Long Term Insurance: Level 4
  • The National Certificate in Long Term Risk Assessment: Level 4
  • The National Certificate in Healthcare Benefits: Claims Assessing: Level 4
  • The National Certificate in Financial Services Management: Level 4.
  • The National Certificate in Risk Management: Level 4.
  • The National Certificate in Wealth Management: Level 4
Section 7

Assessment of Programme

Assessment is conducted as both Formative Assessment and Summative Assessments. The Formative Assessment is covered as Continuous Assessment Tests and compilation of a Portfolio of Evidence by the student. The Summative Assessment takes place as a National Summative exam for First and Second Semesters. It is compulsory for all students to complete WIL for completion of the programme.

Section 8

Course Structure

  • Communication
  • Numerical Skills
  • Financial Literacy
  • Customer Service skills
  • Organisational Ethics
  • Financial Service
  • Personal Financial Management
  • Current relations
  • Financial Legislations
  • Life Insurance and Administrative Skills
  • End User Computing
  • Basic Accounting
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