Purpose of Qualification

The National Certificate in Business Administration Services: NQF Level 4 is designed to
meet the needs of those students both employed or unemployed, who are already involved
or wish to become involved in the field of Administration. Administration is an essential
field of learning as Administration competencies apply to all industries and to many noncommercial ventures such as sports/recreation clubs, religious groups, etc. This means that
there is an on going need for skilled Administrative people to carry out these functions both
in the commercial and non-commercial sectors. There is also a need to develop career paths
in this field so as to offer people involved in Administration the opportunity to continue with a
programme of life-long learning, which will make them knowledgeable and skilled employees
with enhanced employment opportunities.

Career Focus

• Secretarial Services Reception Services
• Switchboard Operations
• Financial Administration
• Banking Administration
• Personal/Executive Assistant Services
• Technical Assistance
• Typing
• Data Capturing
• Systems Administration
• Human Resources Administration
• Basic Contracts Administration
• Legal Secretarial Services
• Reception Supervision
• Change Administration and Management
• Relationship Management

Accredited by

Services SETA (SAQA ID: 61595)

Admission Requirements

Grade 11 with appropriate subject combinations and levels of achievement.

Minimum requirements to complete the qualification:

Competency in all modules. The student is allowed to complete re-assessments in Semester 2.

Articulation

HORIZONTAL ARTICULATION
The National Certificate in Tourism: Reception: Level 4
The National Certificate in Hospitality Reception: Level 4
The National Certificate in Management: Level 4
The National Certificate in Project Management: Level 4
The National Certificate in Public Relations: Level 4.

VERTICAL ARTICULATION
National Diploma in Accommodation Services: Level 5
National Diploma in Service Management: Level 5
National Certificate in Business Administration: Level 5
National Certificate in Public Administration: Level 5.

Course Structure

• Communication in the workplace
• Writing effectively
• Mathematical Literacy
• Understanding the Business Environment
• Managing Effectively
• Ethics in the Workplace
• Practical Finance
• Elective: Human Resource Management, Secretarial